MNsure enrollment assistance · Serving Minnesota statewideintake@chslink.com

COMMUNITY HEALTH SERVICES LLC

Let’s find your
next step.

Book a free phone appointment, or answer a couple of short questions to find your enrollment service.

CHS completes health coverage applications, required renewals, verification and enrollment work across Minnesota. Navigator assistance is free; coverage itself may have costs.

Free navigator assistance across Minnesota. Insurance may have costs.

Book a free phone appointment ↗Prefer to speak with us?(866) 655-6606 Browse every enrollment service ↗
Certified navigator supportNo fee for navigator assistance
Find the right serviceAutomated guide · Not a live navigator

No names, ID numbers or documents, please. Your answers stay in this browser tab; nothing is submitted to CHS.

Or choose a starting point

This matches your task to a service—not insurance eligibility or a guaranteed navigator payment. If you’re unsure, choose “I’m not sure.”

Prefer to browse? See every application, renewal and enrollment service

RECOGNIZE YOUR SITUATION. FIND YOUR SERVICE.

A letter. An email.
Or a surprise at the doctor’s office.

Start with what happened to you.
Look for the program name and deadline on your notice.

“They told me I’m not covered.”

You may find out at an appointment, pharmacy or after missing mail. If a renewal, application or requested proof is unfinished, CHS performs that work. The reason coverage stopped determines the next step.

“My case is waiting on something.”

Your letter or account requests income proof or other information, or your case is pending or approved with verification still due. This is different from only asking for a status update.

Missed the date or already lost coverage?

Keep your notice and contact CHS about the application, required renewal or missing verification work. Don’t assume it is too late to submit paperwork. An agency decides whether coverage can reopen, when it starts, and whether earlier bills are covered. If the issue is only an unpaid premium, claim, appeal or routine account problem, use the direct support routes below.

THE COMPLETE ACTIVITY LIST

Every activity listed in MNsure’s navigator payment policy.

The 21 policy entries are shown separately below, followed by two additional situations explained in MNsure’s payment FAQ. These are service routes, not 23 separate fees or a guarantee of payment for every case.

Medical Assistance

9 activities
MA-1

MNsure application routed to Medical Assistance

THIS MAY BE YOU

Your MNsure application or notice directs your case to Medical Assistance.

WHAT CHS DOES

We complete the MN-EES application work and the MA application steps handled in METS.

Start this service
MA-2

Online Medical Assistance application

THIS MAY BE YOU

You need health coverage and are applying online for Medical Assistance. You may have just discovered you are uninsured.

WHAT CHS DOES

We prepare and submit the online MA application through METS.

Start this service
MA-3

Paper Medical Assistance application — DHS-6696

THIS MAY BE YOU

You received a paper application, cannot use the online route, or were told to complete DHS-6696.

WHAT CHS DOES

We complete and submit the paper MA application.

Start this service
MA-4

Paper MA or Medicare Savings application — DHS-3876

THIS MAY BE YOU

An agency directed you to DHS-3876 for MA or a Medicare Savings Program, including an applicable age, disability or Medicare-related application.

WHAT CHS DOES

We complete and submit the appropriate DHS-3876 application.

Start this service
MA-5

Emergency Medical Assistance application

THIS MAY BE YOU

You need to apply specifically for Emergency Medical Assistance, possibly after receiving care without coverage.

WHAT CHS DOES

We prepare and submit the EMA application. This is not emergency medical treatment or a guarantee that a bill will be covered.

Start this service
MA-6

Pre-release application and discharge paperwork

THIS MAY BE YOU

You are being released from prison within the next 45 days and need to apply for coverage.

WHAT CHS DOES

We complete the appropriate DHS-6696 or DHS-3876 application together with the required DHS-3443 discharge information.

Start this service
MA-7

Required Medical Assistance renewal

THIS MAY BE YOU

A renewal packet, letter or account notice requires you to complete and return your MA renewal. You may have missed the deadline.

WHAT CHS DOES

We complete and submit the required renewal for a case in Need to Renew status. MAXIS renewals use the referral route below.

Start this service
MA-8

Add a household member applying for MA

THIS MAY BE YOU

A newborn or another household member needs MA coverage and is not already active on another case.

WHAT CHS DOES

We add the household member as a coverage applicant.

Start this service
MA-9

Change a household member to an MA applicant

THIS MAY BE YOU

Someone is already listed in your household but was not applying—now they need coverage, for example after losing job-based insurance.

WHAT CHS DOES

We change that person from non-applicant to applicant and complete the MA application steps.

Start this service

MinnesotaCare

6 activities
MNC-1

Online MinnesotaCare application

THIS MAY BE YOU

You are applying for MinnesotaCare online, including after finding out you have no coverage.

WHAT CHS DOES

We prepare and submit the MinnesotaCare application in METS.

Start this service
MNC-2

Paper MinnesotaCare application — DHS-6696

THIS MAY BE YOU

You have a paper application or were instructed to submit DHS-6696 for MinnesotaCare.

WHAT CHS DOES

We complete and submit the paper MinnesotaCare application.

Start this service
MNC-3

MinnesotaCare paper application for a DACA grantee

THIS MAY BE YOU

You have DACA and need the MinnesotaCare paper-application route described by DHS.

WHAT CHS DOES

We complete and submit the applicable DHS-6696 paper application. Current program requirements still apply; DACA status alone does not establish eligibility.

Start this service
MNC-4

Required MinnesotaCare renewal

THIS MAY BE YOU

A mailed renewal form or notice says your MinnesotaCare renewal needs action. Your deadline may be close or already past.

WHAT CHS DOES

We complete and submit the required renewal for a Need to Renew case. Automatic renewals are different.

Start this service
MNC-5

Add a household member applying for MinnesotaCare

THIS MAY BE YOU

Someone in your household needs MinnesotaCare and is not already active on another case.

WHAT CHS DOES

We add that household member as a coverage applicant.

Start this service
MNC-6

Change a household member to a MinnesotaCare applicant

THIS MAY BE YOU

A person is on the household record but was not applying for coverage and now needs to apply.

WHAT CHS DOES

We change the person to applicant status and complete the MinnesotaCare application steps.

Start this service

Private plans through MNsure

6 activities
QHP-1

Online qualified health plan application

THIS MAY BE YOU

You need a private health plan through MNsure, with or without financial help.

WHAT CHS DOES

We prepare and submit the online application for a qualified health plan.

Start this service
QHP-2

MN-EES application or special-enrollment application

THIS MAY BE YOU

You are applying through MNsure’s MN-EES system, including an application tied to a special enrollment period.

WHAT CHS DOES

We complete and submit that application or special-enrollment application. The program determines whether an enrollment period is available.

Start this service
QHP-3

First plan selection after your own application

THIS MAY BE YOU

You applied before working with a navigator, have active private-plan eligibility, and still need to select a plan during open enrollment.

WHAT CHS DOES

We complete enrollment in the qualified health plan you choose.

Start this service
QHP-4

Select a different private plan for the new year

THIS MAY BE YOU

Your renewal notice explains next-year eligibility and you want to choose a different qualified health plan during open enrollment.

WHAT CHS DOES

We complete the new-year enrollment in the different plan you choose. Keeping the same plan through passive renewal is a different situation.

Start this service
QHP-5

Add a household member applying for a private plan

THIS MAY BE YOU

A household member needs to apply for a private plan and is not already active on another case.

WHAT CHS DOES

We add the coverage applicant in METS and complete the applicable private-plan application steps.

Start this service
QHP-6

Change a household member to a private-plan applicant

THIS MAY BE YOU

Someone is on your household record but was not applying; they now need private-plan coverage.

WHAT CHS DOES

We change the member from non-applicant to applicant in METS and complete the applicable application steps.

Start this service

Additional situations in the payment FAQ

2 clarifications
FAQ-1

Complete outstanding verification on a pending or approved case

THIS MAY BE YOU

You received a request for information, a proof deadline, or an application marked pending or approved with documents still required.

WHAT CHS DOES

We complete the outstanding verification work with you and submit the required information. Payment depends on the case reaching active eligibility and proper case association; an ordinary status check is not this service.

Start this service
FAQ-2

Enroll in a private plan after MA or MinnesotaCare eligibility changes

THIS MAY BE YOU

Your notice says you no longer qualify for MA or MinnesotaCare and now have qualified health plan eligibility through MNsure.

WHAT CHS DOES

We complete enrollment in the qualified health plan you choose through the applicable special-enrollment route. A routine income change by itself is not the same enrollment service.

Start this service
What makes the work payable?

MNsure’s rules include active navigator certification, the required case association, the applicable activity and outcome, and available funding. A pending-case service is not payable simply because paperwork is sent; the case must meet the policy’s outcome requirements. CHS does its work; the agency decides eligibility and coverage. We do not select private plans for you or perform MA/MinnesotaCare managed-care plan choice services.

Sources checked October 24, 2026: MNsure navigator payment policy, payment FAQ, and DHS’s DACA paper-application guidance.

IF YOUR NEED IS DIFFERENT

Another organization may be the better first stop.

We do our best work on the enrollment services above. Use the right agency, insurer or another navigator for these standalone needs. A referral does not mean you are ineligible for assistance.

Find another navigator ↗
Account or general support

Password resets; account creation; status-only checks; notice explanations; general coverage education; routine changes without a new applicant or qualifying public-to-private enrollment; coverage termination; and automatic or passive same-plan renewals: start with MNsure or the agency on your notice.

Public-program renewals processed in MAXIS

Contact your county or Tribal agency. These renewals are excluded from navigator per-enrollee payment even though some other required renewals qualify.

Premiums, medical bills, claims or benefits

Contact the insurer or program named on your bill. Making a MinnesotaCare or private-plan premium payment is not a CHS enrollment task. A payment issue can cause a coverage problem even when an application is complete.

Appeals, plan advice or public-program health plan selection

Use the appeal instructions and deadlines on your notice, a broker for private-plan recommendations, or the public program’s official plan-selection contacts. Find official support.

No active public-program eligibility and no private-plan shopping access

An application with neither outcome does not qualify for the navigator payment listed here. That is an agency outcome, not something this website decides. Contact the agency for your decision or appeal options.

Two women in conversation at a table; illustrative stock photograph.
Illustrative stock photography · Not CHS staff or clients

COMMUNITY HEALTH SERVICES LLC

Your application.
Our work. No navigator fee.

Community Health Services LLC performs the enrollment work listed above. We prepare applications, complete the required steps with you, and submit the information needed for your case. You do not pay us for navigator assistance.

You don’t pay CHSNo charge for navigator assistance.
We do the workApplications, required renewals and enrollment steps.
Call our navigator team

GETTING STARTED

One clear step at a time.

You don’t need to send personal documents
to introduce yourself.

  1. Choose your service.

    Choose an available phone appointment using the calendar below, or call (866) 655-6606. Select the service you need when booking.

  2. We complete our part.

    With your authorization and the required information, we prepare and submit the application, verification, renewal or enrollment work for your service.

  3. Follow the program’s next steps.

    Watch for the agency’s decision and any additional requests. We do not control agency processing times, eligibility decisions or coverage start dates.

YOUR QUESTIONS, ANSWERED

Before you
take the next step.

Understand the basics.
Then let’s talk about your situation.

Find other support
Is the help really free?

Yes. Certified navigator assistance is free. Insurance itself may have premiums or other costs. For example, some MinnesotaCare members pay monthly premiums and copays.

About free navigator assistance · MinnesotaCare costs
Who can CHS assist?

The complete list above shows every activity in the navigator payment policy separately, with examples of what you may have received or experienced. Choose the entry matching your program and task. Other requests have direct referral routes below the list.

How is free navigator assistance funded?

CHS does not receive grant funding. We receive per-enrollee payments for qualifying enrollment-related work under MNsure’s payment policy. You do not pay CHS for navigator assistance.

MNsure’s current policy lists $100 payments for specified qualifying activities, subject to its requirements. This is a payment to the navigator organization—not a fee charged to you or a payment to you. Not every support activity qualifies. Read MNsure’s navigator payment policy.

Do you help people throughout Minnesota?

Yes. Community Health Services LLC serves individuals and families across Minnesota. Choose your application or enrollment service above and contact CHS to get started.

Can I ask for help if I already have coverage?

Yes—for the required renewals, new household applicants and qualified health plan enrollment services listed above. If your coverage renewed automatically and you have no new application or enrollment task, use the referral section for routine questions.

What should I include in my first email?

Use the name you’d like us to call you, a safe way to reply, and a short description of the help you need. Add your preferred language and any deadline.

Please don’t include Social Security numbers, passwords, medical records, financial or immigration documents, or photos of notices. Ask how documents can be shared securely.

Does contacting you submit an application?

Calling or emailing CHS does not submit a coverage application, renew coverage or report a change. To reserve a phone appointment, choose a time in the booking calendar and complete the booking confirmation.

If a deadline is close, follow your official notice or contact the agency named on it rather than waiting for an email reply.

Where can I check official program information?

Visit MNsure for marketplace information or the Minnesota Department of Human Services for Medical Assistance and MinnesotaCare application guidance. The application route depends on your situation.

LET’S GET STARTED

Your enrollment work.
Handled by CHS.

Found your situation in our service list? Book a free phone appointment for your application, verification, renewal or enrollment task. Have the service name and any deadline ready.

CALL COMMUNITY HEALTH SERVICES(866) 655-6606 Call to start your application or enrollment service.
PREFER EMAIL?intake@chslink.com

FREE NAVIGATOR APPOINTMENT

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Select an available phone appointment. CHS will call the number you provide.

Book a free phone appointment

Prefer to speak with us now? Call (866) 655-6606.

BOOK YOUR APPOINTMENT

Free enrollment assistance.
A time that works for you.

Choose an available time below. Enter your name, email and callback number to book. Please do not include ID numbers, medical details or personal documents.

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Scheduling is provided by Calendly. A booked appointment does not determine eligibility or guarantee coverage.

Choose your time above.

Email intake@chslink.com